8 years designing complex, data-heavy products.
Now designing howAI productsthink,not just how they look.
See selected work↓
Selected work
4 projectsEnterprise observability
2026AI Personalization
Shaping how the AI reasons about context
UX strategyView case study →

New Relic
2025Scorecards & Gamification
Drive engineering standards and ownership
Product designView case study →

New Relic
2024Session Replay
Unified context for faster troubleshooting
Product designView case study →

ITONICS Cloud
2020Design System
Accelerating development with systematic design
Design systemView case study →
About
I'm I-Chieh, a senior product designer at New Relic with 8 years of experience designing enterprise SaaS, specializing in data-intensive systems and operational tooling.
Lately, that work has been moving out of static mockups. I now prototype directly in Claude Code with our production components, so I can iterate and test rapidly, getting to a faster answer on whether we're building the right product.
Experience
- 2015Acer
- 2017Durch die Stadt
- 2019ITONICS
- 2021dunnhumby
- 2022–nowNew Relic
